Last Updated: 12/22/2024

Welcome to the Universal Painting website. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or booking our services, you agree to comply with these Terms.

1. Services Provided

Universal Painting offers residential and commercial cleaning services. The specific details of each service will be outlined in your booking confirmation. We reserve the right to modify or discontinue any service without prior notice.

2. Booking and Payment

Booking: To book a service, you must provide accurate information through our online form or over the phone. A booking is not confirmed until you receive a confirmation from us.

Payment: Payment is due upon completion of services unless otherwise agreed upon. We accept various payment methods, including credit cards and electronic payments. Late payments may incur additional fees.

3. Cancellations and Rescheduling

Cancellation Policy: You may cancel or reschedule your appointment without penalty up to 24 hours before the scheduled service. Cancellations made within 24 hours of the service may be subject to a cancellation fee.

Rescheduling: If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability.

4. Satisfaction Guarantee

We strive to provide high-quality cleaning services. If you are not satisfied with the service provided, please contact us within 24 hours of the service, and we will address your concerns. This guarantee does not cover issues reported after 24 hours or those caused by misuse or neglect.

5. Client Responsibilities

Access to Property: You must ensure that our cleaning team has access to the property at the scheduled time. If we cannot gain access, the service may be canceled, and a cancellation fee may apply.

Safe Environment: You are responsible for ensuring a safe environment for our team to work in. This includes securing pets, providing adequate lighting, and ensuring the property is free from hazardous materials.

6. Liability

Damage and Loss: While we take care to avoid damage, Universal Painting is not liable for any pre-existing damage or for items that are fragile or not disclosed to our team. Please inform us of any special care instructions.

Personal Injury: Universal Painting is not liable for any personal injury or property damage occurring as a result of your negligence or failure to provide a safe environment.

7. Use of Website

Content: The content on our website is for informational purposes only. We strive for accuracy but do not guarantee the completeness or reliability of the information provided.

Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content or practices of these sites.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Modifications to Terms

Universal Painting reserves the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the state of WI. Any disputes arising from these Terms or our services will be resolved in the courts of Madison, WI.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Universal Painting

5101 Butterfield dr

Madison, WI 53704

Email: info@universalpaintingmadisonwi.com

Phone: (608) 650-5594